Valuable Information

We asked the staff in shop confidential plan! Inquiry to be asked about well in Shinjuku Store?

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2020/03/31

[June, 2020 update]
We change due to various circumstances and cancel some facilities, use of service.
Please see page of Click here for details.
https://www.isetan.mistore.jp/shinjuku/news_list/news_detail068.html


We manage Isetan Shinjuku smart happily! When know, profit, is helpful, and send information.

In the information desk of Isetan Shinjuku, we accept various questions every day. We gathered up there being many inquiries from customer in particular and convenient information not to know unexpectedly in that.

 

 

 

Are there charge facilities of smartphone, Wi-Fi environment?

We are worried about battery of net environment and smartphone of whereabouts including search and map indication with smartphone. Wi-Fi connection in building is particularly many inquiries in Isetan Shinjuku.

 

Free Wi-Fi

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We are fully equipped with free Wi-Fi in shop. As there is not password, please use freely.

※In building, it may not be available by the electric wave situation either.
※As coding by WEP is not set, after understanding, please give me the cause use of responsibility of customer.
※It is necessary to have e-mail address register from the viewpoint of security side. Registration is not necessary at the time of connection after the second.
※After the customer information registration, we log in to the Internet automatically.
※Connect time is 30 minutes. It is available to eight times a day.

 

 

CHARGE spot (pay)

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There is little charge of smartphone of important contact means, when have been sharp, please use CHARGE spot.

At CHARGE spot, we offer sharing service to rent mobile battery. It is OK even if we repay return at what CHARGE spot not only Isetan Shinjuku. Is within first one hour; until 150 yen, 48 hours 300 yen (tax-excluded). Then, we can use for 150 yen (tax-excluded) a day.

For more information, look here.
※Point moves from here to site of CHARGE spot.

[Isetan Shinjuku CHARGE spot]
The main building B1F = basement parking side information desk side/main building 6F = information desk side

 

 

 

Is there powder room where change of clothes and appearance are fixed?

Shinjuku neighborhood where drinking party and various events including party are held. The following powder rooms where facilities were enriched are convenient for person who wants to fix change of clothes and appearance before outing.

 

Fitting board

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In the following powder rooms, folding fitting board is installed in private room.

[women's]
・Main building: Each Floor 10 size stairs (the 1-4 elevator side) landing powder room
・Main building: East side B1F/4F/6F/7F powder room
・Men's Building: Each Floor 17 size stairs landing powder room ※3 → 4F is excluded

[men's]
・Main building: Each Floor 10 size stairs (the 1-4 elevator side) landing powder room
・Men's Building: Each Floor 17 size stairs landing powder room

 

Dryer outlet

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Powder room with outlet to be able to use dryer or curling irons for, please use the following.

[women's]
・Main building: 2 → The third-floor/4 → 10 size stairs (the 1-4 elevator side) landing powder room on the fifth floor
・Main building: East side 2F/3F/4F/5F powder room

 

 

 

Are there facilities and service that are convenient for mom with children?

We offer various services to have you spend shopping with small child comfortably.

 

Baby stroller rental service

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"Rental of baby stroller" serves for that child and baggage which are carried away, and have been tired from outing and shopping have increased.

It is available until 1-24 months after birth. It is baby stroller of <bagabu> in consideration for security with 5 manner of preparing powdered tea belts. We recommend that you make a reservation beforehand as congestion is expected on Saturdays, Sundays and holidays.

[baby stroller rental place]
The main building 1F = parking side entrance 1.2 side

Rental reservation (Saturdays, Sundays and holidays limitation) receptionist is this

 

 

Babies' rest station

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When you do the nursing room of private room, diaper exchange, care of child including meal space, please use babies' rest station. As daddy is available except the nursing space, come in families.

[babies' rest station]
Main building 6F (maternity, the new-born infant corner depths)

Please see article of Click here for details.

 

 

 

Even if there is handicap, is it usable in peace?

 

Wheelchair for free rental service

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We perform free rental of wheelchair to physically disabled customer. Please order in each following bureau.

[wheelchair rental service] Guidance place
・The main building 1F front entrance information desk
・The main building 1F parking side information desk
・The main building B1F parking side information desk
・The main building B1F Meiji-dori St. side information desk
・The Men's Building 1F information desk

Please see article of Click here for details.

 

 

Simple writing board

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We install conversation by writing board in each bureau. Please order in each following bureau.

[conversation by writing board setting place]
・The main building 1F front entrance information desk
・The main building 1F parking side information desk
・The main building B1F parking side information desk
・The main building B1F Meiji-dori St. side information desk
・The Men's Building 1F information desk

 

 

Powder room with ostomate

The following powder rooms support male mate.

[ostomate-adaptive toilet]
・Main building: 5F, restroom on the seventh floor
・Men's Building: Restroom on the sixth floor

 

 

 

Will you keep thing and baggage which you bought?

 

Hands-free shopping

We gather up article which had you purchase at store and are service that you can receive at appointed "delivery counter". Customer of the use can receive parking by Counter of parking of the use.

About the "hands-free shopping" use

At the time of purchase, please order to stylist (salesperson).
Handing over counter is following four places.

1. Main building 1F "main building Isetan parking" side entrance 2 side "Purchase product handing over A Counter"
2. "Purchase product handing over B counter" in front of the "Main Building Parking" 1F fare adjustment office
3. "Main Building Parking" basement 4F fare adjustment office side "Purchase product handing over B4 Counter"
4. "Park city ISETAN 1" 1F fare adjustment office side "Purchase product handing over C Counter"

※We have in C in A B, B4 more than 90 minutes more than 30 minutes at arrangement time to each Counter.
※Caretakers such as private properties valuables are not expected.

In addition, as for the details about baggage custody including locker, please see this article.

We leave baggage and do shopping empty-handed ♪ Using locker and baggage custody service more usefully

 

 

 

Does breath have enacted break spot relievedly?

 

Water server (waterer)

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When you were thirsty during shopping, please use water server installed Main building/ Men's building in below together (as for the photograph Men's Building). Person having my bottle is this; supply.

[water server setting place]
Main building: Each Floor landing upper than the 10 size stairs (the 1-4 elevator side) first basement
Men's Building: Each Floor landing of 17 size stairs which are next to Yasukuni Dori side entrance ①
※As landing between 1.2 floors of Men's Building is not ready, please use other floors.

 

 

Main building roof/I-GARDEN

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Garden where I-GARDEN of the roof where lawn spreads, and is provided with bench spreads through the center of Shinjuku of peace. You let child play and have food which had you purchase, and please use as place of break.

[main building roof/I-GARDEN Opening Hours]
From March to October from 10:00 a.m. to 7:00 p.m.
From November to February from 10:00 a.m. to 6:00 p.m.
※In the case of bad weather, it is closed.
※Please refrain from entrance in open space during lawn good self-care.

 

 

 

In addition, question to be asked about well? 

 

ATM

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We set up MI CARD, ATM corresponding to Japan Post Bank in Main building/ Men's building.

[MI CARD AEON Bank combination ATM setting place]

Main building
・Second basement = guest card Counter
・The first basement = ISETAN KAIKAN Connecting Walkway side
・= front entrance side (the shop outside) on the first floor
・2.3.4 floor = MI Card Counter
・= MI Tomonokai counter on the sixth floor
・The seventh-floor = KIMONO (the back of KIMONO CLUB)

Men's Building
・The eighth-floor = MI Card Counter

[Japan Post Bank ATM]
Main building 7F = KIMONO (the back of KIMONO CLUB)

 

MI Tomonokai Counter

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Person with consultation, please use main building 6F "MI Tomonokai Counter" about savings that want to enroll in MI Tomonokai.

[MI Tomonokai Counter]
Main building 6F = MI Tomonokai Counter

 

Tax-Free counter

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We offer "Tax-Freecounter" on main building 6F (the Men's Building Connecting Walkway side), main building B2F.

Tax-Free counter
・Main building 6F = Tax-Freecounter
・Main building B2F = Tax-Freecounter

 

Then, we introduced convenient how to use Isetan Shinjuku which profited when we knew. In addition, look at confirmation of place in reference to "Floor Guide".

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