Valuable Information

Shopping support "handicap attendant service" to physically disabled person including wheelchair 

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2020/03/31

We manage Isetan Shinjuku smart happily! When know, profit, is helpful, and send information.

We introduce "handicap attendant service" for both wheelchair and physically disabled person to have you enjoy shopping comfortably this time.

 

 

 

What is handicap attendant service? 

It is free service to support shopping of and sight, with handicap including hearing lived a life with wheelchair. The attendant staff becomes substitute for foot and eyes of customer and will support shopping. Available time is until two hours.

[please read] To person examining the use
・This service intends for person made "shopping" and is not care service. Please note that care act such as assistance of toilet is not possible.
・From consideration to safety, I may decline in rush hours including clearance sale. Thank you for your understanding beforehand.

 

 

 

Usage 

 

①Please make a reservation on the telephone by the day before.
Please contact Shinjuku Store, main switchboard on the telephone by the day before. The day of the shopping is smooth when we have you convey the effect using "handicap attendant service" and request content.

[handicap attendant service Reservations]
Telephone: 03-3352-1111 (main switchboard)

What we want to hear about in Reservations in the line
・The name, contact information
・About the purchase planned article (request, use, budget)

 

②Wait of the day of the shopping

Place of wait is main building B1F or each the first-floor "bureau". When it is come, customer, please appoint the most convenient bureau.

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When it is had a meal earlier, we guide and will go to restaurant floor to meet as soon as meal is over. Please order in Reservations.

 

③Shopping start (two hours)

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We will show around each floor if it can report article which you want to look at.

 

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For shopping of clothes, even wheelchair offers wide fitting room available relaxedly. We can prepare article along request if we can ask about request beforehand.

 

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Hand purchase product to the staff. We can deliver to home in the end of the shopping in a mass.

 

④The end of the shopping, seeing off

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We see off to the most convenient information desk of customer. We cancel return by taxi to platform.

The above is flow using handicap attendant service.

By handicap attendant service of Isetan Shinjuku, please spend time for comfortable, pleasant purchase.

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