School child Accessories

About Shinjuku Store school bag store sale reservation system, chat, video concierge service

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2020/05/22

It should be information that school bag arranged time when some perfection needs reservations from the viewpoint of prevention of coronavirus infection spread in venue according to ISETAN KAIKAN = 5F until Tuesday, August 4 for Isetan Shinjuku. (finished daylong at 18:00)

 

◇Guidance time when it completely needs reservations

 Weekday From 11:00 to 16:00

 Saturdays, Sundays and holidays: From 11:00 to 19:00 (daylong)

 

You can see school bag even if you do not make a reservation during from 16:00 to 19:00 on weekdays.

(it limits entrance in rush hours.)

 

※Display on ISETAN KAIKAN = 5F becomes until Tuesday, August 4. (finished daylong at 18:00)

 

 We will hold Isetan school bag Festival in main building 6F = PROMOTIONAL HALL during period of (Mon) for from Wednesday, August 5 to 10th.

 For more information, look here.

 https://www.isetan.mistore.jp/shinjuku/event_calendar/randoseru.html

 

 

※As you cannot see school bag if there is not Reservations, as for the time when it completely needs reservations, please be careful at the time of visit.

※Please note that you cannot accept reservation of prior product.

I apologize to customers for the inconvenience, but would appreciate your understanding, cooperation.

 

As sales system varies according to each store, customer who wishes to come to the store any place other than the Shinjuku Store, please refer to each store for the details.

 

We do three points of following guidance to be able to enjoy shopping to customer in peace in Isetan Shinjuku. 

 

①Chat (LINE) waiting on customers

In Isetan Shinjuku Main Store baby child official LINE, we accept consultation by chat. We have you ask a question at convenient time of customer and reply all over a day or two in Store hours. It is recommended to customer who wants to be talked with slowly with margin at time.

 

<usage> 

Friend registers Isetan Shinjuku Main Store baby child official LINE

https://works.do/R/ti/p/[email protected]

After chat waiting on customers and input, please input question contents.

I will inform from person in charge.

 

*Reply by chat may have time in some cases. Thank you for your understanding beforehand.

 

<instructions>

・Stock of school bag will flow. Please note that there is possibility that school bag which we showed becomes sold out.

・There is possibility that service of guidance becomes the end, change without notice.

 

②Shoot; de Isetan for school bag

Using videophone (zoom application), we accept consultation of selection of school bag at home.

We can offer the Internet environment and device which videophone is available to and are recommended to cases that want to talk about how to choose school bags with salesperson directly. (we accept consultation with videophone in cause, three generations of the environment.)

 

<usage>

Friend registers Isetan Shinjuku Main Store baby child official LINE

https://works.do/R/ti/p/[email protected]

We choose sign-in & reservation Time & Date in reservation page (answer to question)

https://app.mistore.jp/reservation/form/10/SE000098/CA000074

On official LINE prior hearing (information for videophone) such as confirmation of reservation, point which want to see

Videophone start

 

*As we contact beforehand in Isetan Shinjuku Main Store baby child official LINE, friend registration of LINE, please before application by all means.
*Of the Internet environment and device which are available for video call before Reservations offer, and I would like confirmation.
*Please download zoom application to device of Errand beforehand.
*Communication costs on using of customer burden.
*When we are late for Reservations time more than ten minutes, it should be cancellation.
*It is 40 minutes at the use time. I would like understanding, cooperation to examine in time as we cannot extend.

 

③School bag <time when it completely needs reservations> store Reservations

On ISETAN KAIKAN = 5F, we do notice of school bag in complete reservation system partly.

It is actually recommended to customer who carries on the back, and wants to be tried. (we do the visit number of people to two people including child to relax congestion.)

※There is school bag without the handling in Shinjuku Store, too. After confirmation, I would like Reservations beforehand.

※mikihouse, Kate spade New York (kids), familiar, TOMMY HILFIGER, komusafiyu, POLO RALPH LAUREN children (sports Collection school bag heritage school bag does not have the handling in Shinjuku Store.) These products become guide in each shop of main building 6F. You can see even if you do not make a reservation of school bag of guidance in this shop.

 

Please confirm in the upper our page in time when Reservations is necessary.

<usage>

We choose sign-in & reservation Time & Date in reservation page (answer to question)

https://app.mistore.jp/reservation/form/10/SE000097/CA000073

We come to the store in ISETAN KAIKAN

 

*Only the reservation page "telephone reception" mention point can receive inquiry of Reservations from LINE.

 After checking page, please refer.

 (before answer, there is possibility that Reservations frame disappears. Thank you for your understanding beforehand.)

 

*If hope includes question or consultation beforehand, please contact in LINE.

Isetan Shinjuku Baby&Kids official LINE

https://works.do/R/ti/p/[email protected]

 

 

*About entrance of one set, we do to two people of protector and target child in total. (we should prohibit entrance such as siblings in principle.)

*Guidance place is ISETAN KAIKAN 5F. I am sorry to trouble you, but we would appreciate your bringing slipper by yourself as it becomes place having you take off shoes and get nervous.

*When we are late for Reservations time more than ten minutes, it should be cancellation.

*As there is not waiting room, please arrive using five minutes ago of Reservations time as an indication.

*It is 40 minutes at the use time. I would like understanding, cooperation to examine in time as we cannot extend.

 

 

Please refer in LINE if you have any questions.

 

Friend registers Isetan Shinjuku Main Store baby child official LINE

https://works.do/R/ti/p/[email protected]

 

     
 

 

 

 

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School child Accessories

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